At Impression Solutions, customer satisfaction is our priority. Please read our Refund & Returns Policy carefully before making a purchase.
Returns
- Sold laptops cannot be returned for cash refunds.
- Returns or exchanges may only be considered if specifically agreed upon at the time of purchase.
Warranty Conditions
- Warranty does not cover damages caused by water, accidents, misuse, abuse, electrical issues, or external causes unless covered by the manufacturer warranty.
- Customers must provide valid proof of purchase, including model number and serial number, for warranty claims.
- Service support may be delayed if there are delays from the manufacturer during warranty processing.
- Product incompatibility or technology limitations are not covered under warranty.
Payment & Taxes
- Additional charges of 2% for credit card payments and 1% for debit card payments may apply during billing.
- Customers are responsible for applicable taxes including local, state, government, and value-added taxes.
Policy Updates
Impression Solutions reserves the right to modify or cancel warranty programs, policies, or terms at any time without prior notice